Connecting a Hisense VIDAA TV
Hisense TVs with VIDAA (and VIDAA models from Toshiba, Loewe and Sharp in some countries) connect the way Hisense's own VIDAA / RemoteNOW app does.
- Make sure the TV is on and on the same Wi-Fi as your iPhone.
- Turn on Content Sharing: Settings > System > Application Settings > Content Sharing (2024 models: Settings > Connection > Mobile Device Connection; 2025 models: Settings > Connection > Multimedia Device Connection). If the TV asks, accept its privacy terms (Settings > Support > Disclaimer and Privacy).
- Pick your TV in the app. Most TVs show a 4-digit code; type it in the app. Older TVs connect without a code.
A code works for three tries. If it expires, choose your TV again for a new one. After that the app connects by itself; a TV that was unplugged or reset may ask for a code once more.
If it doesn't work
- "Only accepts Hisense's own VIDAA app": some VIDAA updates (seen on 2022–2025 models such as U8H, U7K, U8K and E7K PRO) let only Hisense's own app use the TV's Wi-Fi remote. TVkip then uses basic mode (see below). If you see this message instead, the TV's media sharing didn't answer: make sure the TV is on and on the same Wi-Fi, then try again.
- "Your TV refused the app's sign-in": check the TV's date and time (Settings > System > Time). A TV that never got the time from the internet refuses the sign-in.
- No code appears: make sure the TV is fully on (not in standby) and Content Sharing is on, then choose your TV again.
Basic mode
Most Hisense TVs from 2024 on, and some earlier ones after an update, let only Hisense's own app use their Wi-Fi remote. TVkip then connects in basic mode, using the open standards every VIDAA TV supports:
- Turn the TV on from the app (needs Wake on LAN, below).
- Volume and mute, where the TV allows it. Some TVs don't report their volume this way; the volume keys are then hidden.
- Casting photos, videos and music.
The arrows, Home, apps, inputs and the keyboard aren't available in basic mode, so the remote hides them. Typing isn't offered on any VIDAA TV yet, in basic mode or with full control. Full control may come through Apple Home in a later version.
If the TV says it refused the app's sign-in, check its date and time first (Settings > System > Time). With the right time, many TVs connect fully.
Turning the TV on from the app
Turn on Wake on LAN (network cable) and Wake on Wireless Network (Wi-Fi) in Settings > Network (2024 and later: Settings > Connection > Network). Keep Fast Power On (or Quick Start) on in Settings > System > Advanced Settings: in that standby the app can switch the TV on over its own connection. After a power cut, turn the TV on once with its own remote.
Hisense TVs running Google TV, Android TV or Roku TV connect as those TVs instead.